Volvo recalls 72,000 EX30 cars over software glitch
Volvo has recalled its entire production run of EX30 EVs after identifying a software problem that could render its main information display useless.
The Swedish car maker issued the global recall on 71,956 cars after internal investigations uncovered the potential issue with its new compact SUV.
According to a statement from the brand, the problem means that the central display may show a simple test screen instead of the full array of driving information and infotainment.
This is a particular problem for the EX30 because all of its major functions – from climate control to adjusting the door mirrors – are controlled via the central touchscreen. The screen also houses the car’s speedometer and all other driving data, as well as the media and navigation systems.
Volvo says that it has not received any reports of accidents or injuries related to the fault and no other Volvo models are affected.
The fault can be corrected by an over-the-air update and Volvo says it’s contacting affected owners with guidance on what they need to do to fix the issue.
The recall is the second software-related issue to affect the EX30. Earlier this year some customer deliveries were delayed due to problems with with its infotainment system. The larger EX90, which is on sale now, was also delayed by six months as the firm carried out additional software development to ensure its systems work as customers expect.
The EX30 is Volvo’s entry-level EV and the model which it hopes will spearhead the brand’s growth. Priced from £33,000, it’s competing in a packed market against the likes of the Smart #1, Hyundai Kona and Jeep Avenger.