New EV app aims to fix ‘broken’ charging experience

A UK start-up has launched a new EV charging app that it claims will offer smarter and more reliable charger tracking for drivers on the go.

OneEV brings together a new mapping, price information and payment tool after its creators grew frustrated with their experiences as EV owners.

Tim Moore and Lyndon Gough said that shortly after taking delivery of their electric cars in 2024 they experienced issues with unreliable apps, out-of-date charger information and unclear pricing details.

Their solution was to create their own app to bring all the key elements together and provide a more accurate picture of charger status and pricing.

“The cars were cutting-edge, but the ownership experience felt clunky and disconnected,” said Tim Moore. “We set out to create one platform that would transform not just charging, but the entire EV lifestyle.”

The pair said that after researching the industry they found that charge point data was only around 65% reliable. When they raised the issue, they claim data hubs dismissed the concerns, saying no other roaming partners had a problem. They have now worked to improve this and say OneEV offers 99.8% accuracy so drivers can be confident a charger is working if the app says so.

Lyndon Gough noted: “If the data is broken, the driver experience will be broken too. We took the harder path – self-funding, pushing partners for higher standards, and refusing to cut corners – because we knew drivers deserved better.”

The app bundles charger mapping with live availability information, clear pricing details and the ability to pay for sessions via the app. Its creators say it currently covers around 19,000 charge points in the UK and Ireland – just under a quarter of the total.

Unlike other mapping and payment apps, the OneEV app also includes a marketplace of EV products and lifestyle services ranging from home charger providers to insurance and test drive offers.

The UK’s charging network continues to grow, with more than 84,000 charging devices at almost 42,000 locations around the country. The latest data from Zapmap shows the country’s public network has grown by 26% since July 2024, with rapid and ultra-rapid charger growth outstripping slower devices.